Many Microsoft services, including Microsoft Teams and Xbox Live, were down for more than two hours Thursday evening. The company says they have mostly recovered.
Microsoft’s Office 365 status page says there was a “DNS issue affecting multiple Microsoft 365 and Azure services” and notes that the issue has been mitigated. Not every service is fully back yet, but the page has a list of services and their current status, and most have recovered fully. The Microsoft 365 status account first acknowledged that there was an issue at 5:45PM ET.
We have confirmed that the underlying DNS outage has been mitigated. Currently we’re validating the recovery of the downstream Microsoft 365 services. Additional details can be found on https://t.co/AEUj8uAGXl or MO248163 in your admin center.
— Microsoft 365 Status (@MSFT365Status) April 1, 2021
The Xbox status page at one point said that many services had a “major outage,” including accounts, multiplayer, and cloud gaming. Most services have recovered, though cloud gaming still has a major outage, according to the status page. Microsoft’s @XboxSupport Twitter account says those issues should be fixed, however.
The issues launching Cloud Gaming should now be resolved too! Thank you for all the reports, we’ll be here and listening.
— Xbox Support (@XboxSupport) April 1, 2021
During the outage, the account has also retweeted recent posts from the Outriders Twitter account about server issues.
Microsoft didn’t immediately reply to a request for comment.
This isn’t the only recent Microsoft services outage. Microsoft Teams, Azure, and other Microsoft 365 services went down for about four hours on March 15th.
Update April 1st, 8:16PM ET: Microsoft says the outage is mostly over, so we have adjusted the headline and article accordingly.